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Quick answers for the setup and trust questions that matter most when trying the early demo and connecting financial accounts.
Connect a card through Plaid
Open Wallet, choose Add card, review the read-only Plaid explainer, then continue to your card issuer. Select your bank and log in with your real credentials — Pikt only receives read-only transaction data, never your password.
Resume onboarding
If setup was interrupted, sign back in and go to Onboarding. You can skip the quiz, connect a card later, or return to the dashboard at any time.
Resume onboardingAdd the Pikt card to your phone
Issue your Pikt card from the Pikt Card page. Once issued, open your phone's Wallet app (Apple Pay or Google Pay), tap "Add a card," and follow the prompts. Tap-to-pay setup takes under two minutes.
Open Pikt CardManage email and billing
Use Settings to update security, billing, email preferences, and account alerts. Account and billing alerts stay on for safety.
Open settingsDelete data or disconnect
Delete your account from Settings to remove linked cards, simulations, offers, and history. Removing a card from Wallet stops routing and removes it from your stack.
Report a problem
If Plaid, wallet setup, billing, or routing behaves unexpectedly, include the page, what you clicked, and any error message.
Contact supportNeed a human? Email support@trypikt.com or use the contact form.